Single operator live chat software provides one to one communication between website visitors and customer support representatives for live online chat in real time. Online chat utility integrates live chat, e-mail and visitor records to improve online sales and customer support. Chat software facilitates to send offline messages when the customer care executive is not online or is unavailable.
Online customer support utility is compatible with all major web browsers including internet explorer etc. Password protected software enables authenticates only administrators users to change or modify username and password. Software is built in pure active server page script and ensures high performance with Automatic Ajax based refreshing technology (no need to reload the page).
Single operator live chat software features
- Software facilitates 1 to 1 chat interaction between website visitors and website customer support service agents in real time.
- Software shows IP address and host name of each visitor.
- Software enables you to replace your standard chat buttons with customizable chat buttons
- Facilitate to change the look and feel of your web chat according to users website.
- No requirement of any DLL, java applets or any special Plug-ins to install the software on your machine.
- Software is very small in size and does not require any special pre-requisite.
System Requirements:
- Client Side: Web chat has been developed to run exclusively on websites hosted on Windows servers with Internet information service (IIS) 5.0 or higher and MS Access database.
- Server Side: Software supports ASP script and Java Script scripting language and MS Access database.
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